Don’t Muck
Tel:(714) 785-2481
sales@dontmuck.com
 

DontMuck.com will do our very best to ensure the quickest possible processing of every order. All orders will usually ship within 2 business days via USPS. Please select either Parcel Post, Priority Mail, or Express Mail at Checkout.

Orders can be shipped anywhere in the United States and its territories, as well as Canada. Orders outside of these areas are not accepted at this time. We do accept shipments to P.O. boxes and APO/FPO addresses.

FAQs

Q: How does the quality of DontMuck.com’s poker card covers compare with other poker card covers?

A: You will be pleased with the weight and durability of our poker card covers as they are made out of solid brass. The designs of our poker card covers are unique and have the flair that other poker card covers lack. We guarantee that you’ll be the envy of the other poker players when you use your Don’t Muck poker card cover.

---

Q: What are the dimensions of your poker card covers?

A: DontMuck.com’s current line of poker card covers average a height of 1¾ in. and a diameter of 1¼.

---

Q: Do you have other designs?

A: We are always looking to expand our line of products and have new designs currently in the works.

Q: Are your products available for resale?

A: Absolutely! Our website provides quantity discounts? The quantity discounts for each poker card cover are noted beside each product.

Since we are based in California, resellers located in California must provide us a copy of their seller’s permit after placing their order online, to avoid being charged sales tax at a later date. A copy of your seller’s permit can be e-mailed to sales@dontmuck.com. Resellers located outside of California will not need to provide a copy of their seller’s permit and will not be charged sales tax.

Q: I am running a tournament and would like to use poker card covers as a giveaway to our participants. Can you create a design a poker card cover specifically for our tournament?

A: Absolutely! Please call us at (714) 785-2481, or e-mail us at sales@dontmuck.com for a quote.

Q: Will you charge sales tax on my order?

A: All order shipping to California addresses are subject to CA sales tax at a rate of 7.75%.

---

Q: What payment methods do you accept?

A: DontMuck.com gladly accepts Visa, MasterCard, American Express, Discover, and PayPal.

Q: How can I check the status of my order?

A: DontMuck.com will send you order status updates when your order is received and again when your order is shipped. If you have any further questions, please contact us at sales@dontmuck.com.

---

Q: How can I track my package?

A: Once we process your order, we will send the shipment tracking info via e-mail. Please allow approximately 24 hours before tracking your package.

Q: What is your return policy?

A: We will gladly accept returns for full refund or store credit equal to the purchase price of the merchandise, less shipping and handling fees, if returned within 7 days of your order receipt. Shipping and handling charges are non-refundable unless we made an error with your order. We are unable to accept any returns or exchanges after 7 days.

To obtain a Return Authorization Number (RMA) please contact us via e-mail at sales@dontmuck.com or by phone at (714) 785-2481. DontMuck.com will handle your return/exchange promptly as it is received. Please allow up to one billing cycle from the date of the return for credits to appear on your credit card statement. If you have any questions about returning or exchanging merchandise, please contact us at sales@dontmuck.com or call us at (714) 785-2481.